Terms of service

 

Terms of Service

Effective Date: 01-11-2025

Welcome to Fitaura! By accessing or purchasing from fitaura.in, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms apply to all visitors and customers of Fitaura. By using our website or making a purchase, you confirm that you are at least 18 years old or accessing the site under parental supervision. We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Availability

We strive to provide accurate product information, including descriptions, images, and pricing. Slight variations in color or design may occur due to manufacturing differences or screen settings. All products are subject to availability, and we may modify or discontinue items at any time.

3. Pricing & Payment

All prices on fitaura.in are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We accept secure payments through authorized third-party payment gateways. Fitaura does not store or process your card or payment details.

4. Shipping & Delivery

We ship orders across India using reliable courier partners. Delivery times may vary depending on your location. For more details, please refer to our Shipping Policy.

5. Returns, Refunds & Replacements

We offer returns or replacements for defective, damaged, or incorrect products as outlined in our Return Policy and Refund Policy. Claims must be submitted within 24 hours of delivery, along with a parcel opening video.

6. Warranty

Some products may include a limited warranty covering manufacturing defects. The warranty does not cover physical damage, misuse, or normal wear and tear. Please refer to the respective Warranty Policy (if applicable).

7. Cancellations

Orders can be cancelled only before they are shipped. Once dispatched, cancellations are not permitted. Please review our Order Cancellation Policy for detailed information.

8. Intellectual Property

All content on fitaura.in — including text, graphics, images, and logos — is the property of Fitaura. Unauthorized copying, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

Fitaura shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our maximum liability shall not exceed the amount paid for the purchased product.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Faridabad, Haryana.